Monday 30 November, 2020

Call centre worker contacts have no COVID-19 symptoms - MoH

The Ministry of Health has provided an update on the contact tracing efforts involving a St Lucian call centre worker who tested positive for COVID-19 upon arrival in St Vincent and the Grenadines.

According to the release: "The family, close friends and work colleagues of the individual have been tested and placed in quarantine. None of the contacts of the individual including the family, friends and employees have developed symptoms.

On Friday, July 24, 2020 a total of 197 test results were received and on Sunday, July 26, 2020 a total of 133 samples were processed. A total of 330 test results were all negative. These include the contacts of the case and other samples as per usual. Based on our review on the weekend there are four outstanding contacts to be tested today."

The COVID-19 positive patient recently worked at Go Answer, a call centre operating at the Johnsons Centre at Rodney Bay. The patient displayed no symptoms at the time of receiving the diagnosis.

The Ministry of Health was informed by St Vincent’s Health Ministry that the Saint Lucian national, who travelled to St Vincent and the Grenadines on Sunday, July 19, 2020, tested positive for COVID-19 after screening.

According to the release: "Saint Lucia has recorded a total of 24 COVID-19 cases to date, 22 of these cases have fully recovered and two patients remain in care at the Respiratory Hospital and remain stable. A total of 2,927 tests have been conducted to date."

The Ministry stated: "As we continue with the phased re-opening of the country, the risk for introduction of COVID-19 has increased. The public is advised that all protocols are still in place including the reduced numbers for public transportation and protocols for private sector establishments. These also include the use of face masks in public and maintaining safe physical distance from others. We continue to advise on the importance of maintaining the standard recommendations for infection prevention and control which include:

  • regular handwashing with soap and water or alcohol-based hand sanitizer where soap and water is not available.
  • covering mouth and nose with disposable tissues or clothing when coughing and sneezing."

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