Friday 27 November, 2020

Contact tracing at call centre after Lucian tests positive for COVID

Johnsons Centre at Rodney Bay

Johnsons Centre at Rodney Bay

Contact tracing is currently underway at Go Answer, a call centre operating at the Johnsons Centre at Rodney Bay.

Officials from the Ministry of Health and Wellness today performed several COVID-19 tests on employees of Go Answer after a recent employee of the call centre tested positive for COVID-19 in St Vincent and the Grenadines. The person in question is asymptomatic.

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Said a concerned employee, who spoke on condition of anonymity: “The call centre is divided across two floors in the Johnsons Centre building, the employee worked on the top floor where there is a common lunchroom. All staff have access to the common area which has been used by the quarantined employee.”

There are approximately 200 employees operating on the two floors.

“Staff are not focused and are worried,” added the anonymous employee, who said that a handful of the staff left and were not part of the screening and testing done by health ministry officials.

All Go Answer employees have been instructed to self-quarantine at home until the test results have been obtained.

The offices at the Johnsons Centre will remain closed until the all clear has been given by the Ministry of Health.

Attempts to reach the call centre's manager for comment proved unsuccessful. The Ministry of Health, however, did indicate that a statement will be issued on the matter.

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