General Manager of Sandals Grande Saint Lucia, Winston Anderson
General Manager of Sandals Grande Saint Lucia, Winston Anderson says more rigorous protocols have been put in place across all its properties after several employees tested positive for COVID-19.
"We stepped up our education, we stepped up our sensitization and that is why within our hotels we have what we call 'Protocol inspectors'.
As a result of the Resort's existing protocols, Anderson says they were able to immediately address the COVID-19 situation there.
"Among the management we have 'Protocol Marshalls' which are amongst team members, so we empower them to be vigilant, observant, both with the guests and team members and any deviation, to bring to our attention right away," Anderson said.
According to him, what is needed is a national movement towards enforcing the protocols and he is also renewing calls for everyone to play their part in stopping the spread of the virus.
"In the work environment the protocols are so strong that you are protected. Where I find, not just our team members, but in general, once they leave the work environment is where the lapse comes in," said Anderson.
To date, Saint Lucia has recorded 204 confirmed cases of COVID-19.
On November 19, Health officials recorded 20 new cases, the most recorded in a day since the first recorded case in March.
Of the 20 cases, 10 included non-nationals and visitors to Saint Lucia - two visitors and eight non-nationals from a cargo ship.
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