Monday 1 June, 2020

These airlines are waiving change fees for March travel

Caribbean Airlines

The airline’s operations team is putting contingencies in place in the event of any future disruptions. Also, the airline is permitting persons travelling on Caribbean Airlines with onward connections to/from mainland China, Iran, Italy, Japan, South Korea and Singapore to rebook the Caribbean Airlines travel segment without change fees, subject to conditions.

Cayman Airways

In an effort to accommodate passengers needing to make changes to their existing travel, Cayman Airways will be waiving applicable change fees for passengers during the month of March, providing:

  • Travel is on Cayman Airways (waiver applies only to Cayman Airways flights)
  • The ticket was purchased prior to March 3, 2020
  • Travel is scheduled between March 2-31, 2020
  • Travel can be rebooked within the validity of the original ticket, but changes must be made on or before March 31, 2020

New CAL tickets purchased between March 3rd and March 16th, 2020, will not be subject to a change fee. However, the ticket will be non-refundable. This waiver of change fees will apply for tickets purchased during this timeframe for travel up to June 1, 2020.

It is important to note that, while change fees will be waived, fare differences may still apply.

American Airlines

For people who book flights between March 1 and March 16, American Airlines will not charge a change fee if they alter their travel plans. To be eligible, the original travel must be scheduled between March 1, 2020 and January 26, 2021, and the change must be made at least 14 days in advance of the outbound travel date.

The new travel will need to take place within a year of the original ticket issue date, and travellers must pay for any difference in fares. The fee waiver excludes bookings through AAdvantage award tickets.

Additionally, for people who had plans to fly to Hong Kong or China, refunds are available if cancellations are made before the flight’s departure date and the ticket was issued by American Airlines.

JetBlue Airways

JetBlue has suspended change and cancellations fees for all new flight bookings made between Feb. 27, 2020 and March 11, 2020 for flights scheduled through June 1, 2020. Where applicable, customers will need to pay for differences in airfare.

Those who change or cancel flights will receive a credit worth the amount of the flight fare plus taxes and fees that are valid for one year from the date of issuance toward a JetBlue flight.

United Airlines

United Airlines is waiving the change fee and fare difference for travellers who book new flights to airports in Northern Italy, China, Hong Kong and South Korea through June 30, though the new airfare must be in the same ticketing class as the original booking.

For those who are rescheduling previously-booked travel, fare differences may apply. United is also offering refunds for flights booked to China, even for tickets that were originally nonrefundable.

Delta Air Lines

Travellers who have booked transpacific flights to Beijing, Shanghai and Incheon, South Korea and transatlantic flights to Italy can make a one-time change to their Delta booking without incurring any change fee, though fare differences may apply.

The policy applies to travel dates through April 30. Tickets must be reissued on or before May 31, and rebooked travel must begin no later than that date.

Alternatively, travellers can cancel their booking and use the value of that ticket toward the purchase of a new ticket. The new ticket must be purchased within a year of the original issue date, and change fees and fare differences will apply.

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